Wristband Express was specifically designed to make the process of purchasing wristbands online more convenient, efficient, and secure. As a result, we encourage you to place all stock orders online for the fastest and most efficient service. If you have questions or need to contact us via phone, please call us at 800-434-9124, M-F, 8:30am-5:00pm CST.

Major credit cards are accepted, including Visa, MasterCard, and American Express. All orders must be placed and shipped within the US.

If you are placing an international order, please call us at the number listed above.

State law requires us to collect applicable tax on all orders shipped to a Wisconsin address.

We cannot ship to a PO Box, please provide a physical shipping address.

After ordering, you will receive an email from Wristband Express confirming your order. If the product you ordered is in stock, your order will be shipped within 24 hours.

Our website utilizes SSL (Secure Sockets Layer) to ensure safe, secure transactions. With SSL, information sent via the Internet is encrypted for your protection. We believe this process provides the most effective way to ensure a secure shopping environment.

Shipping 
Stock orders placed before 2:00pm CST on standard business days will be packed and shipped to you on the same day if the product you ordered is in stock. Orders received after 2:00pm will be shipped within 24 hours. If however, the product you ordered is not currently in stock or available in the quantity you requested, we will promptly notify you with an expected shipping date.

All products are shipped directly from our facility in New Berlin, WI. Discounted UPS rates will be applied and are shown in the shopping cart section. UPS determines shipping days as "business" days; Saturdays, Sundays and Holidays are not included. Go to www.ups.com for accurate time in transit.

Currently, we do not ship to International addresses, US territories, or PO boxes.

Returns 
All returns will be subject to a 20% restocking fee, in addition shipping costs are nonrefundable.  Any order that is returned and received Free Ground shipping will be assessed the original cost to ship. Items that are returned must be in acceptable condition in order to receive a credit. Custom orders are not returnable except for reason of defect. In such case, we must be notified within 10 days of delivery. Our Closeout and Factory Second items are not returnable.

In the event you need to return or exchange a product, please call our customer service department at 1-800-434-9124.